HOW TO GET THERE
Cami Sa Porrassa 12, 07181, Mallorca, Spain
Call us: +34 971 130 411
Send us an e-mail: reception@globobalear.com
www.globobalear.comTAXI
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THE EXPERIENCE
What am I going to watch?
Reloaded offers a electric and immersive nightlife experience in Mallorca. With world class DJ sets, a high-energy vibe, and breathtaking acrobatic performances. Dance at your table, while stunning performers surround you, and keep an eye out for potential celebrity sightings—it’s all part of the thrill. Reloaded isn’t just a club; it’s a show, an experience, the best of a festival, concert, live performance, and nightclub all rolled into one unforgettable night. This night out is truly the GOAT!
What are the differences between Pirates Adventure, Pirates Reloaded, Gringos The Family Rave and Gringos?
Gringos Bingo and Reloaded are our Adult shows .
Pirates Adventure and Gringos Family Rave are our Family shows
Can I select a specific seat or table?
Yes. This is only available when booking direct, and subject to availability. You can select your table online when reserving your tickets, starting at a cost of €7.50 per person. If you don’t reserve your table beforehand when booking, your seats will be allocated on arrival. If your party is larger than 8 please refer to our 'Events & Groups' section.
Is taking pictures and recording allowed during the show?
Video footage and photos taken on mobile phones are permitted, we encourage this content to be uploaded on guest’s social media accounts on the night.
Is there a specific dress code?
Whilst there is not an enforced dress code, Tshirts must be worn. Fancy dress is allowed and encouraged.
Is there a cloakroom?
No.
What language is spoken in the show?
The show is conducted in English, but a large percentage of our guests are international as language isnt a barrier for having fun .
Stage & Hen Exerpience
Make your final night as a single even more thrilling with our 'Magic Reloaded' experience. Your hen will be personally escorted to the stage, where your hen will enjoy an up-close and personal performance from our stunning male dancers. Make your hen's celebration unforgettable by being the star of the show, basking in the spotlight, and savouring the moment—because every hen deserves it, one last time!
What are the differences between the seating categories?
VVIP-Be wisked away to your own exculsive area and be guaranteed the best seats in the house.
VIP Tickets – Benefit from fast-tracked entrance and preferential seating closer to the stage for a more immersive experience.
Premium Tickets – Guaranteed middle of the action seats, no more than 5 meters from the stage.
Standard Tickets – Includes entrance with seating no more than 15 meters from the stage.
All categories include Bingo books and pens.
The full seating plan can be found in the Experience section here: Details.
What time does the show start and end?
You should arrive no later than 9pm and the show ends around 1:30am
How can I contact the theatre staff for additional questions or assistance?
You can email: customerservices@globobalear.com or call: (34) 971 130 411.
What happens if I lose something at the venue?
Please speak to a member of staff whilst still at the venue, if not please contact customerservices@globobalear.com
Is there a smoking area?
There is a no smoking policy inside the theatre, however guests can smoke in designated areas outside.
HOW TO ARRIVE
Is there parking available near the venue?
There is a free public car park opposite the theatre.
Is transport provided to get to the venue?
No.
ACCESSIBILITY
Is the theatre accesible for disabled people?
Yes. We have wheelchair access and wheelchair accesable tables. Please ensure that you tick the wheelchair assistance box during your booking process. If you have specific requirements please advise us in the comments box.
TICKETS
How much are the tickets?
What payment methods are accepted when buying a ticket?
We accept: Visa/Mastercard, PayPal, ApplePay, GooglePay and cash on the door.
Can i buy tickets on the door ?
Yes, we advise you to call us beforehand to check availibility.
Can I reprint the tickets if I lose them or they are stolen?
Please contact us if your printed confirmation has been lost or stolen by emailing us at: customerservices@globobalear.com or call: (34) 971 130 411
What happens if I bought a ticket but cannot attend; is there a refund policy?
Tickets are non-refundable at the time of purchase. However if you have selected the 'booking protection insurance' we can change a date of a show, we can hold you tickets for up to 12 months or you can select another show however you may be subject to any price difference if the date you wish to move to is more than the date you chose originally. If the new ticket cost is lower than the original, you will not be refunded the difference. If you do not take out the 'booking protection insurance' you will be charged €30 admin fee.
What is included in the ticket price?
The ticket price includes entry and your drinks credit corresponding to your ticket price paid.
How can i get my entrance tickets?
Please bring your confirmation email either printed out, or on a mobile device to the box office at the venue.
Drinks credit?
Reloaded tickets include credit for drinks per person. This credit amount is equal to the ticket price you have paid and issued per individual. Drink credit amounts per category are as follows:
Standard = €30pp
Premium = €40pp
VIP = €50pp
VVIP table of 8 = €400
If you choose to take advantage of a promotional code or offer; your drink credit amount will reflect this and be equal to the ticket price you paid. For example, if you were to use a 50% discount promo code on a standard ticket - the ticket price would be €15 and the drink credit would also be €15.
Can I change the ticket category or add more tickets to my booking?
Click the 'manage my booking' link on your confirmation email or contact us at customerservices@globobalear.com
Can I add extras after purchassing my tickets?
Yes, you can add extras by clicking the “manage my booking” link in the confirmation email or contact us by email: customerservices@globobalear.com
EVENTS AND GROUPS
What is the minimum number required to consider to be a group?
8
What happens if I need to reduce the number of people on my booking?
In this instance please contact us by email: customerservices@globobalear.com
Can the entire theater be rented for a show, private event or celebration?
Please send your request to customerservices@globobalear.com
How can I make a group reservation?
What kind of birthday packages are available? How can I book them?
Birthday Package - Platinum
The special birthday experience, surrounded by dancers and featuring personalized cast interactions, creating an unforgettable and unique celebration. This is not your usual birthday experience—while it may look delicious, as it stands over 1 meter high, it’s purely for the eyes. A one-of-a-kind birthday package, unique to just one person.
Adult Birthday Package - Gold
The ultimate birthday celebration, featuring a bottle of Moet & Chandon Champagne and a birthday cake brought to your table, with dedicated Party Team singing 'Happy Birthday' to make your day extra special.
Adult Birthday Package - Silver
Celebrate your birthday with a bottle of Prosecco and a birthday cake brought to your table, accompanied by a lively 'Happy Birthday' performance from our dedicated Party Team.
Adult Birthday Package - Bronze
Celebrate your birthday in style with a birthday cake brought to your table and 'Happy Birthday' sung by our dedicated Party Team . Add this option while booking or on 'manage my booking' on your confirmation email.
FOOD AND BEVERAGES
Can I purchase food and drink during the show?
Inside the theater, you'll find bars offering a variety of alcoholic drinks, including cocktails, spirits, ciders, premium beers, wine, and champagne. There's also a dedicated bottle service for premium spirits, with a price list and menu available at every table. Snacks are available for purchase before and during the show.
Can I add drinks if I have already got my tickets?
You can add drinks to your booking using the “Manage My Booking” link in the confirmation email.
What's included in the ticket price?
Go to 'Tickets' section to see whats inculded in your ticket price and your venue credit.
DEPOSITS
Can I make a booking but only pay a deposit?
You can pay a €10 per person deposit for advance bookings. The final balance is due 30 days before the selected show date, and you will receive a reminder email 10 days before the payment is due. Please note; promo codes are not applicable on deposit bookings and you are not able to select seats until the booking has been paid in full.
If you do not pay the final balance your booking will be cancelled and you will forfeit the deposit amount paid.